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Everything you need to know about Hello Student as a

parent or guardian

At Hello Student, we understand the importance of ensuring that your student is in a safe and secure environment while studying.

To assist you, we have created a dedicated section on our website to address any questions you may have about our accommodations.

Why book with Hello Student

All inclusive
Great locations
Safe and secure
Student community
Events calendar
24/7 health and well being support
Gold certified operator
All inclusive
Great locations
Safe and secure
Student community
Events calendar
24/7 health and well being support
Gold certified operator
All inclusive
Great locations
Safe and secure
Student community
Events calendar
24/7 health and well being support
Gold certified operator

Safety and security

Living in safe student accommodation is non-negotiable. We treat health and safety with the highest importance and have measures in place to make sure our residents feel safe in our student homes.

Being a guarantor

We require our students to have a guarantor if they are planning to pay for their tenancy in instalments. We understand that this is a big commitment, that’s why we have made it easy to find out everything you need to know if you are a UK based guarantor as well as a parent or guardian living overseas.

Move-in day

Book now for 2024/25!

Don’t miss out. Book today!

Health & wellbeing

Living happily and making the most of university starts with good health and wellbeing. But life trips everyone up from time to time. Should that happen, we’re here to help.

All Hello Student Residents get free access to 24-hour support and professional counselling delivered by our partners, Health Assured. This highly confidential service is available 365 days a year via phone or mobile app. So, whenever and wherever you need us, we’ll be there.

If your student is a current Hello Student resident, you can access the Health Assured service via the Wisdom app. All they’ll need is your Health Assured username and password.

Visiting your student

Friends and family are more than welcome to visit. However, while they’re here, you’ll be responsible for them. Please note, any damage to the property or disruptions to other residents caused by your guests will be your responsibility.

Extended stays (longer than a week) are not permitted – we apologise for any inconvenience.

Costs

What our students say about us

The staff was incredibly helpful and responsive to any issues. The location was convenient, with easy access to campus and nearby amenities.

StudentCrowd review
Student in York

Follow us on social

Join the Hello Student community and follow us on social media. 

This is a place where we keep things candid and students who live with us can connect.

Ready to kickstart your student journey with Hello Student?

Join the thousands of students who live with us across the UK.