Everything you need to know about Hello Student as a
parent or guardian
At Hello Student, we understand the importance of ensuring that your student is in a safe and secure environment while studying.
To assist you, we have created a dedicated section on our website to address any questions you may have about our accommodations.
Why book with Hello Student
Safety and security
Living in safe student accommodation is non-negotiable. We treat health and safety with the highest importance and have measures in place to make sure our residents feel safe in our student homes.
Being a guarantor
We require our students to have a guarantor if they are planning to pay for their tenancy in instalments. We understand that this is a big commitment, that’s why we have made it easy to find out everything you need to know if you are a UK based guarantor as well as a parent or guardian living overseas.
Move-in day
Health & wellbeing
Living happily and making the most of university starts with good health and wellbeing. But life trips everyone up from time to time. Should that happen, we’re here to help.
All Hello Student Residents get free access to 24-hour support and professional counselling delivered by our partners, Health Assured. This highly confidential service is available 365 days a year via phone or mobile app. So, whenever and wherever you need us, we’ll be there.
If your student is a current Hello Student resident, you can access the Health Assured service via the Wisdom app. All they’ll need is your Health Assured username and password.
Visiting your student
Friends and family are more than welcome to visit. However, while they’re here, you’ll be responsible for them. Please note, any damage to the property or disruptions to other residents caused by your guests will be your responsibility.
Extended stays (longer than a week) are not permitted – we apologise for any inconvenience.
Costs
What our students say about us
Follow us on social
Join the Hello Student community and follow us on social media.
This is a place where we keep things candid and students who live with us can connect.
Ready to kickstart your student journey with Hello Student?