Health and safety at Hello student
A home you feel safe in
Feeling safe in your student accommodation is non-negotiable. We treat health and safety with the highest importance and have measures in place to make sure our residents feel safe in our student homes.
Our on-site teams and night caretakers provide a friendly face and support whenever you need it. Our buildings are fitted with key-fob access to ensure only staff and student residents can enter and CCTV cameras are installed both outside and in certain reception areas to act as an extra security measure.
We have always prioritised our residents’ wellbeing, and were recently awarded the No1 Student Wellbeing award for student accommodation across the U.K. Our 24/7 health and wellbeing support programme means our residents have confidential support all year round.
We take fire safety extremely seriously and hold regular practice fire evacuation drills to ensure our residents understand the actions they need to take in the event of a real fire. We also partner with local fire services to raise awareness and provide fire safety information for all of our residents during Fire Safety Week.
Security
Feeling at ease in your new home is non-negotiable and security is something we take seriously. Our on-site management team, electronic door entry systems, intercoms and CCTV ensure that everyone who lives with us enjoys a high standard of security and the safest possible environment 24/7. Non-students will need permission when entering our buildings to ensure our residents are safeguarded.
24 Hour Student Assistance Programme
All Hello Student residents get free access to 24-hour support and professional counselling delivered by our partners, Health Assured. This highly confidential service is available 365 days a year via phone or mobile app. So, whenever and wherever you need us, we’ll be there.
Fire Safety
Your safety is the most important thing to us. When it comes to fire safety, we all need to play our part to keep everyone in the building safe at all times. We hold regular fire evacuation drills to make sure all of our residents know how to react in the case of a real fire. We also team up with local fire services during Fire Safety Week to make sure all of our residents know the fire exit route and that they understand the importance of preventing fires.
Ready to kickstart your student journey with Hello Student?