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How to use you’re smart heating

At Hello Student, we’re committed to creating a sustainable future. As part of this mission, we’ve implemented Smart Heating technology in selected student accommodation buildings. This innovative system optimises energy usage, reducing our carbon footprint and creating a more environmentally friendly living space for our students.

How to use the EcoSync Smart TRV Heater 

The following describes how you can adjust your room temperature, switching the heating on/off, and how to boost the heating, outside of the heating schedule.

How you can adjust your room temperature

1. Just open the camera on your mobile phone and move it over the QR code placed in your room. 

2. Then tap the link that is displayed when moving the camera over the QR code.  A website page will open displaying the temperature setting for your room.

3. You can increase or decrease the room temperature setting by tapping on the + or – buttons. Or by moving your finger along the scroll bar. 

4. To confirm the new temperature settings tap the ‘set temperature’ button. You should then see a confirmation message confirming the new temperature has been saved. Please note you will only be able to change the room temperature during the times shown under the dial. 

If your radiator is cold, then this is because your room has reached your desired set temperature. However, if your room and radiator are still cold after you have increased the set temperature, please contact your accommodation team so they can investigate. 

How to boost your room temperature

At night time, you can boost the temperature for up to 1 hour by tapping the boost for 1 hour text. 

How to turn your heating on and off

To save energy and your carbon footprint when you leave the room, you can turn the heating off by tapping on the ‘out-In’ toggle. Don’t worry you can easily turn the heating back on at any time by tapping on the ‘turn heating back on’ button.

Need more help?

If you need any help or assistance, just tap on the ‘report issue’ button. Please ensure to include your building and room number when describing your issue. 

Watch the video here for a visual guide

 

How to use the Smarter DM Electrical Heater

To understand your smarter DM Electrical Heater, please watch the interactive video below.

English speaking video 

Mandarin speaking video